Before You Read On
This Privacy Policy forms part of your agreement with 188 coins and should be read together with the Terms and Conditions. By creating a 188 coins account, depositing funds, or using any feature of the platform, you confirm that you have read and understood how we handle your personal information.
If anything is unclear, please contact the 188 coins support team before registering. Continuing to use the platform after any update to this policy means you accept the revised version as it applies to your account.
Introduction
188 coins is an online gaming and betting entertainment platform. When you interact with any part of the 188 coins website or account system, certain personal information is generated, submitted, or recorded. This document explains the principles behind how that information is managed and the practical steps we take to keep it accurate, secure, and limited to what is necessary.
Philippine members of 188 coins may recognise many of the data practices described here from other online services. Online gaming, however, comes with specific data needs that go beyond a typical e-commerce account. Identity verification, payment ownership checks, transaction history, gameplay records, and responsible gaming monitoring all require accurate information to function properly.
We do not sell personal information as a commercial product. Data is collected because it is necessary for the service you have requested or because we have a legitimate obligation under applicable rules. Where a legal basis for processing is required, we rely on contract performance, legitimate interests, legal obligations, or consent as appropriate.
Personal Data We Collect at 188 coins
The personal data collected by 188 coins falls into several practical categories based on where the information comes from and how the platform is used.
Registration and Identity Data
- Legal full name as it appears on official identification.
- Date of birth, used to confirm eligibility requirements.
- Contact details including email address and mobile number.
- Address information, including province, city, and postal code.
- Government-issued identification documents where verification is requested.
Account Activity Data
- Login timestamps, session duration, and device information.
- Game participation records, bet history, and transaction logs.
- Balance history, deposit records, and withdrawal requests.
- Bonus claims, promotional activity, and wagering records.
- Customer support interactions, including chat logs and email records.
Technical and Device Data
- IP address and approximate location based on network information.
- Browser type, device type, screen resolution, and operating system.
- Referring pages, click paths within the 188 coins platform, and session activity.
Payment-Related Data
We handle payment information necessary to process deposits and withdrawals through supported Philippine channels including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, and supported Visa or Mastercard cards. This is covered in more detail in Section 8.
How 188 coins Uses Your Personal Data
188 coins processes personal information only where there is a clear and justifiable purpose. The main reasons we use the data described in Section 2 are listed below.
Account Creation and Platform Access
Your registration information is used to create and maintain your 188 coins account, verify your eligibility, and give you access to the features available to confirmed members. Without accurate registration data, it is not possible to provide a functional and secure account.
Payment Processing and Verification
Deposit and withdrawal requests require confirmation that the payment method belongs to the account holder. 188 coins uses payment data to process transactions, detect unusual payment activity, handle chargebacks, and comply with applicable anti-money laundering requirements.
Security and Fraud Prevention
Technical and behavioural data helps 188 coins detect account intrusions, fraudulent transactions, multiple-account activity, unauthorised access, and other security threats. Security monitoring protects both your account and the integrity of the platform.
Responsible Gaming Support
Account activity records allow 188 coins to support responsible gaming monitoring, apply limits requested by members, identify accounts showing signs of problem behaviour, and provide appropriate information or guidance to members who need it.
Customer Support
When you contact 188 coins about a transaction, game result, account issue, or any other matter, support staff use relevant account and transaction records to understand your situation and give an accurate response. Interaction records are kept to allow follow-up and quality improvement.
Legal and Regulatory Compliance
Certain personal data must be processed to meet obligations under applicable regulations. Record-keeping requirements, identity verification rules, reporting obligations, and platform audit requirements all depend on maintaining accurate data about 188 coins members and transactions.
Platform Improvement
Aggregate, anonymised data about how members use the 188 coins platform helps us understand which features work well and where improvements may be needed. This analysis does not involve tracking individual personal behaviour for commercial profiling purposes.
Sharing and Disclosure of Your Data
188 coins does not sell personal information to advertisers, data brokers, or unrelated third parties. Sharing is limited to specific circumstances where it is operationally necessary or required by applicable rules.
Service Providers
Certain technical and operational functions at 188 coins are handled by trusted service providers. These may include payment processors, identity verification services, hosting infrastructure, fraud detection systems, and customer support tools. Service providers are engaged under appropriate data protection terms and must use information only for the purpose it was shared.
Regulatory and Legal Requirements
Where applicable law, a court order, regulatory request, or law enforcement requirement compels disclosure, 188 coins may provide the requested information. We do not proactively disclose member information in the absence of a legal basis to do so.
Business Continuity
In the event of a corporate restructure, sale, or platform transfer, member data may be transferred to the relevant successor entity. Members would be informed of any material change to the entity responsible for their account data.
Your 188 coins data is not shared with other betting platforms, marketing networks, or commercial third parties for profiling or targeted advertising without a separate and specific consent basis.
How Long We Retain Your Data
188 coins keeps personal data for as long as it is needed to fulfil the purpose it was collected for, or as required by applicable rules. The practical retention periods depend on the type of data and its function.
- Account records: held for the lifetime of an active account and for a reasonable period after closure to allow dispute handling, compliance review, and audit purposes.
- Transaction and bet records: retained in accordance with applicable financial record-keeping requirements, which may extend several years after the transaction date.
- Identity and verification documents: kept for the period required by relevant regulations, which may continue after account closure.
- Support interactions: held for a period sufficient to allow follow-up, quality review, and dispute resolution.
- Technical logs: maintained for security monitoring purposes and rotated based on storage policies and operational need.
Where data is no longer needed and no legal requirement to retain it applies, 188 coins will delete or anonymise it in line with applicable data management practices.
Security Measures at 188 coins
Protecting personal information from unauthorised access, loss, modification, and disclosure is a practical priority for 188 coins. The security measures we apply include both technical controls and procedural safeguards.
- Encrypted data transmission to protect information in transit between your device and the 188 coins platform.
- Secure storage with access restricted to staff and systems with a legitimate need for the data.
- Password hashing and credential protection practices that prevent plain-text password storage.
- Ongoing monitoring for unusual access patterns, login anomalies, and suspicious transaction behaviour.
- Internal security policies governing how staff may access, handle, and share member information.
No system can guarantee absolute security. You also play an important role in protecting your account. Use a unique, strong password for 188 coins, never share a verification code, always sign out on shared devices, and report anything unusual to support without delay.
Cookies and Technical Tracking
188 coins uses cookies and similar technical tools to support basic platform functions such as keeping you signed in during a session, remembering certain preferences, and maintaining security checks. Some technical data collection is necessary for the platform to operate correctly.
Session cookies are temporary and are removed when you close your browser. Persistent cookies may be set to remember certain account-level preferences between visits. Technical log data including IP address and browser information is collected to support security and fraud monitoring.
Analytics tools may be used in an aggregated way to understand overall platform usage patterns. Where possible, this analysis uses aggregated rather than individually identified data. If third-party analytical tools are used, they are engaged under terms appropriate to their purpose.
Your browser or device may allow you to restrict or block certain cookies. Disabling essential session cookies may affect your ability to sign in or use platform features that depend on maintaining a session state.
Payment Information and Philippine Channels
When you deposit or request a withdrawal through 188 coins, certain payment details are collected. The specific information depends on the payment channel used. For Philippine members, this may include mobile wallet account names and references, bank account names and numbers, card details handled by payment processors, or transaction reference numbers.
188 coins does not store full card numbers on its own servers. Card transactions are handled through secure payment processor arrangements where applicable encryption and payment industry standards apply. Information collected from payment providers is used only for the specific transaction and for ownership verification where required.
Payment data is also used to detect unusual financial activity, prevent unauthorised withdrawals, handle chargeback situations, and maintain the transaction records required by applicable financial rules. Amounts are recorded in Philippine pesos to match account balance displays.
Members must use payment methods they are authorised to operate. Submitting another person's payment details, using accounts that do not belong to you, or attempting to move funds through repeated deposits and withdrawals without genuine gaming activity may trigger a review under applicable rules.
Your Rights Regarding Personal Data
As a 188 coins account holder, you have rights in relation to the personal information we hold. The practical steps to exercise these rights are described below.
-
A
Access. You may request confirmation of whether 188 coins holds personal data about you and, where applicable, a copy of the main categories of data held against your account.
-
C
Correction. If personal data in your account is inaccurate or outdated, you may request a correction. Some corrections may require verification documents to confirm the accurate information.
-
D
Deletion. You may request deletion of personal data where it is no longer necessary for the purpose it was collected and where no legal obligation requires its retention. Deletion requests may not be fulfilled where records must be kept under applicable rules.
-
O
Objection. You may raise concerns about how certain personal data is used, particularly in relation to processing based on legitimate interests. We will review the request and explain the outcome.
-
P
Portability. Where technically feasible and applicable, you may request a structured copy of certain personal data that you provided to 188 coins.
To exercise any of these rights, contact 188 coins support with your account details and a clear description of your request. We may need to verify your identity before processing a data rights request. Do not include your password or one-time verification code in any support communication.
Minors and Age Restrictions
188 coins is intended only for adults who meet the minimum legal age required for online gaming in their location. 188 coins does not knowingly collect personal information from persons who do not satisfy eligibility requirements.
Account holders must not allow a minor to use their 188 coins account, access the platform through a shared device, or benefit from any gaming or betting activity. If 188 coins identifies that an account was registered with false age information or has been accessed by an ineligible person, the account will be reviewed and access may be suspended.
Parents and guardians who believe a minor may have accessed 188 coins should contact support and consider using device-level parental controls to prevent access to online gaming platforms.
Privacy Policy Updates
188 coins may update this Privacy Policy where required to reflect changes in how the platform operates, applicable legal requirements, payment methods, or data processing practices. Material updates will be communicated through the website or through registered contact details where practical.
Continuing to use 188 coins after a policy update takes effect means you accept the revised terms. If you do not agree with an update, you should stop using the platform and may request account closure. The date at the top of this page reflects when the policy was last reviewed.
Contact 188 coins About Your Privacy
If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, contact the 188 coins support team. Include your registered account details and a clear description of your question or request.
Please do not include your account password, full card numbers, or one-time verification codes in any support message. The 188 coins support team will never ask for these details to handle a privacy or data enquiry.
You may also review the Responsible Gaming page for guidance on account limits and self-exclusion options, or read the Terms and Conditions for the full rules governing your account.
